SELFOR SAS attaches great importance to protecting the personal data it collects and processes as data controller, within the framework of its business.
Thus, the collection and processing of Personal Data carried out by our company in the course of operating its business and using its products or services, the Website it operates at the address selforparis.com, and its databases are governed by this data protection policy.
Personal data protection
Personal data are collected on our Website by the company: SELFOR, simplified joint stock company with share capital of 1 525 000 € registered on the Trade & Companies Register of Paris under the number B 602 000 929, with its head office located at 5 rue Réaumur – 75003 Paris.
The personal data collected on our Website are the following information that you provide when connecting/browsing:
Opening an account
When you create your account: surname, first name, titled, email.
Logging in
When logging in: email, IP adress.
Profile
Invoicing adress, delivery adress, telephone number.
Using the website
Products selected in your basket, browsing history on product pages.
Orders
Information concerning orders : product(s) purchased, order No.; invoicing adress, delivery adress.
A cookie is a small alphanumerical file that is stored by the Web Browser on the hard drive of your computer in order to collect the computer's browsing information. This data is used to provide estimations aimed at customising your browsing experience and improving our site content.
The cookies do not allow us to personnaly identify you, nor to collect information stored on your computer. They record information relative to the browsing habits of your computer on our site.
| NAME | COMPANY | FUNCTION | COOKIES EXPIRES AFTER |
|---|---|---|---|
| utma | Used to identify distinct visits to the site. It is updated after each page visited | 2 years | |
| ga | Used for statistical purposes to distinguish users during data collection per page visited. This cookie helps to identify corrective elements which could help improve the website. | 2 years | |
| gat | Used to monitor the rate of requests to Google Inc. servers. This cookie helps to identify improvements to be brought to the web site. | 10 minutes | |
| utmt | Used to process the request rate and generate statistics on the traffic on the web site. | 10 minutes | |
| utmb | Used to determine new sessions and visits. It helps generate statistics on the traffic on the web site. |
30 minutes | |
| utmc | Used to determine new sessions and visits by users. | Session end | |
| utmz | Used to identify the source of traffic to the site. Where visitors came from. | 6 months | |
| utmv | Used to stock custom visitor-level variables in order to generate statistics on traffic to the website. | 2 years |
For further information on the Google privacy policy: https://www.google.fr/intl/en-GB/policies/privacy/
The information collected on our site is transferred to: Selfor
The administration of personal data is managed by: Selfor
Information collected via our online forms or during the ordering procedure is processed in order to undertake customer relationship management operations (questions, requests for information).
The personal data collected are used for:
Legal basis for processing the data
| Processing | Legal basis | |||
| Our legitimate interest | Our legal obligations | Votre consentement Your consent | The fulfilment of a sales agreement | |
| Operation of the site and access to all of its features | X | |||
| Management of the customer account and orders | X | X | ||
| Invoice management | X | |||
| Payment transaction management | X | |||
| Delivery management | X | |||
| Customer relationship management (telephone, e-mail), order tracking, product returns and refunds | X | |||
| Anonymous statistical operations on the traffic and use of the Website (PC and laptop) | X | X | ||
| Sales and marketing statistics, analysis, selection and segmentation of customers and their purchases in order to improve knowledge of the customer | X | |||
| Sending targeted sales offers and information and services by post and e-mail | X (subject to the Customer not objecting to SELFOR SAS) |
X | ||
| Sending targeted sales offers and information and services by e-mail based on your browsing history | X (subject to the Customer not objecting to SELFOR SAS) |
X | ||
| Subscription to our Newsletter |
X | X | ||
| Check, identify and authenticate the data transferred | X | |||
| The fight against fraud when paying for the order and management of unpaid orders | X | |||
Your personal data collected from users are shared with third-party companies which we use:
- Banking, financial and credit companies within the framework of payment services;
- Suppliers of services linked to postal routing
- Suppliers of digital marketing services related to sending e-mails to manage the website and marketing campaigns in the form of e-mails
- Suppliers of logistics, transport and delivery services
- Fraud detection/prevention services
These service providers have restricted access to user data within the framework of carrying out these services and have a contractual obligation to use them in compliance with the provisions of applicable personal data protection regulations.
Your data are not transferred outside of the European Union.
The Website implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, the Internet is not a completely secure environment and the Website cannot guarantee the secure transmission or storage of information on the Internet.
Your personal data are stored for the term of our business relationship and for the duration necessary for the purpose of the processing presented, depending on the data transferred and their use.
Your personal data required for the management of disputes shall be kept for the duration of the dispute until all avenues of appeal have been exhausted.
In application of application regulations, you have the right to access, rectify, erase, object to, limit the processing of your personal data and the right of portability of your personal data, which you can exercise by writing to us:
At the following e-mail address: referent.rgpd@selfor.com
By post :
SELFOR SAS
For the attention of the Data Protection Officer
5 rue Réaumur
75003 Paris
- Right of access: you can find out what personal data we have about you
- Right of rectification: if the data collected on the Website are incorrect or incomplete, you can ask us to update the information
- Right to erasure: you can request the deletion of your account and personal data
- Right to object: You can object to the use of your data for legitimate grounds based on our legitimate interest. Concerning direct marketing, you may object to the use of your data without any legitimate grounds by sending us an e-mail to referent.rgpd@selfor.com, or by writing to:
SELFOR SAS
For the attention of the Data Protection Officer
5 rue Réaumur
75003 Paris
-Right of limitation: you may suspend the use of your data while a verification takes place (for example, to check the accuracy of the personal data). We can continue to store the data without using them.
- Right to portability: you may retrieve some of your data in an open, machine-readable format.
- Droit de retrait du consentement: You may remove your consent for consent-based processing at any time by clicking on the automatic unsubscribe link at the bottom of e-mails received, or by writing to us at:
SELFOR SAS
For the attention of the Data Protection Officer
5 rue Réaumur
75003 Paris
- Right to complain to a control body: if your consider that the processing of your data infringes applicable regulations, you can contact the CNIL:
The Website reserves the right to modify this clause on personal data protection at any time. If a modification is made to this personal data protection clause, the Website shall publish the new version on its Website. The Website shall also inform users of the modification by e-mail, at least 15 days before the date of effect. If you do not agree with the terms of the new personal data protection clause, you may delete your account.
|
||||||||||||
|
Your partner since 1971 |
Sign up and stay up to date with our new products and great deals!
